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Volume 13, September 2014 | Contents

Agents for change bookmark
Accountants have taken over the airline business and are putting their relationships with GSAs under closer scrutiny. But agents with big networks argue that they can offer good economies of scale. Martin Roebuck reports
Parcel promise bookmark
Mail has switched from letters to parcels as e-commerce growth has soared. With both postal services and the integrators looking for capacity, airlines have been profiting from the changes, as Ian Putzger discovers
September 2014