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Rising star – David King

David King, 38, was nominated by Tony Randgaard, manager cargo marketing, United Cargo

What’s your job title?

Director, postal network optimization and performance.


Do you have training, or under- or postgraduate education in this area?

I have a Bachelors of Business Administration in finance and an MBA with a special focus on organisational leadership.


When and where did you start in the air cargo industry?

I started in 2006 as a member of the cargo revenue management team at the Continental Airlines headquarters in Houston, Texas.


How or why did you get into this industry?

As an undergraduate at the University of Texas in Austin, I was recruited to join the American Airlines’ field business planning finance team, where I was responsible for LaGuardia and other north east airports’ financial operations (such as capital investments, expense budgets, monthly close, profit and loss). I then transitioned to an international finance role at the company’s Latin American office in Miami, where I was exposed to the cargo component of the business. At that point, I was hooked on the airline industry. When I joined Continental Airlines in Houston in 2006, I was introduced to cargo revenue management.


What were your first impressions of this industry – and have they lasted?

My first impression of the industry led me to believe that there was significant room for improvement, and therefore a great opportunity to learn and contribute to the advancement of how we do business. I also learned that I could drive more of an influence in cargo than on the passenger side due to the role cargo revenue management plays as an enabler to the organisation.


Yes, my first impressions have lasted – to the point that after leaving Continental Airlines Cargo to consult for Revenue Analytics, I returned to the new United on the cargo side as opposed to the passenger side of the business, even better equipped to add value.


What interests you about air freight?

In today’s world, every customer wants ‘x’ done fast and done right. There’s significant value to capturing that demand when air freight is done right. With more than 150 widebody aircraft linking more than 370 worldwide destinations, United Cargo can be a great fit for delivering global express logistics. It’s rewarding to align our strengths with changing customer needs every day. Continuously working to evolve the air freight industry, as well as exceeding customer expectations, drives my interest in air freight.


What do you think the industry needs to be better at?

I believe the industry needs to be better at delivering on its promises and driving solutions to problems when issues arise.


Why do you think you have done well so far in your job?

I have a strong work ethic and am always looking for ways to develop my team, business, and self. >>

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