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Cargo

The animal trails

Transporting animals is big business, and as Ian Putzger finds, investment and a clear strategy is key to keeping revenue up
 

Air Canada has blazed a trail on the way to broad standards for the transportation of animals. After several months of trials and audits the Canadian carrier was the first airline to obtain IATA’s CEIV Live Animals certification.


Air Canada and the London Heathrow Animal Reception Centre were chosen to pilot the new concept that IATA had formally launched in April. Based on the organisation’s Live Animals Regulations, the CEIV scheme is designed to raise the level of competency and bring in a global standard against which participants are audited.


The airline did not have to make real changes to its processes to comply, as it already had very stringent rules in place, says Karl Chamberlain, Air Canada’s Cargo Procedures and Operational Support Manager. Nevertheless, the audit process and the preparations took up quite some time, he adds.


Abdulla Mohamed Shadid, Managing Director, Cargo and Logistics of Etihad Airways, has CEIV in his sights.


“As customers increasingly seek standardisation in the industry, we are actively pursuing several avenues to certify our facilities and processes in line with industry benchmarks, and CEIV certification is one of those,” he comments.


Other airlines and forwarders are welcoming the push for universal standards but are waiting for details to emerge. “CEIV is too young now to comment. Air Canada are not a main deck carrier, so they don’t carry some types of animals,” remarks Charlie McMullen, Global Sales and Development Manager at animal transportation specialist Intradco.


He notes that a growing number of airlines have set up tailored products or refined their service. One of the most recent additions came in mid-August, when Emirates unveiled a dedicated pet service. Based on its existing animal transportation offering, this includes features like door-to-door transportation and veterinary care around the clock. In addition, the carrier partnered with a pet relocation service provider for a premium door-to-door option with elements like taking the pet for any required veterinary checks.

 

AirBridgeCargo has stepped up its game through the establishment of its CARE department staffed with specialised personnel. It developed standard operational procedures that cover actions taken during unforeseen situations and monitors such shipments 24/7 through a control tower. According to General Director Sergey Lazarev, this has been the main driver behind a 44% surge in volume over the first eight months of this year. >>

 


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